Welcome to
My WUsm

Keep redeeming your points for rewards and stay tuned for a new loyalty program.

Program benefits

Redeem rewards points

We have put a pause on earning rewards points, but existing rewards points which expire as per T&Cs can be redeemed for transfer fee discounts.

Building something better

We are refreshing our loyalty program. So, continue to register to stay tuned for all the latest updates on the new and more rewarding program.

Explore rewards

20 points

Get a 25% Transfer Fee Discount1

30 points

Get a 50% Transfer Fee Discount1

50 points

Get a 100% Transfer Fee Discount1

30 points

Redeem your My WU Points for a $5 AUD eGift card

50 points

Get a $10 AUD eGift card from brands you love!

100 points

Treat yourself with a $25 AUD eGift card to your favorite brands

20 points

Donate to help in-need scholars complete their degrees

20 points

Donate to help support small businesses and entrepreneurs

Log in to redeem rewards

Once redeemed, the transfer1 fee discount2 is automatically
applied to your next qualifying money transfer.

Sign up for the My WUsm program

Register online for our free loyalty program today


Frequently asked questions

What is changing for My WU loyalty program?

We know you work hard for your money and we’re always by your side improving our services to help simplify and power your finances. We heard from you that our current rewards program needs to change. Although we’ve put a pause on earning new points, you can still enroll to be the first to know when a new loyalty program is released. If you are an existing member and have enough points, continue to redeem existing points. Sign up for free today to hear what’s coming next.

How can I enroll in My WU loyalty program?

To enroll in the My WU loyalty program:

  • Create a Western Union profile on westernunion.com or our mobile app and select the My WU checkbox. This will generate a My WU number that will be used on all digital transfers. You can create your profile without sending a money transfer. Register now to create your profile.
  • Already have a profile? Log in and select the My WU tab on the top right side of the page. Accept the program terms and conditions and you will be assigned a My WU number.
Can I still use my points and when do they expire?

Yes, if you have enough points, you can continue to redeem them for reward like before. The points redeemed as discounts will be automatically applied to a money transfer as usual. All the outstanding points in your account will remain valid and expire as per T&Cs.

How is customer data protected by Western Union?

Data privacy is our top priority. We are committed to protecting your personal information in accordance with Fair Information Practices and applicable data protection laws to provide the best service for you. For more on our data privacy, head to our Privacy Statement section.

Still have questions? We are here to help.

Give us a call at or connect here

We move forward to keep you moving forward.

  • Send money to anyone quickly and easily.
  • Track your money transfer in real-time.
  • Redeem rewards and more.

1Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if a mount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee reductions. Subject to applicable taxes (if any).